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Expert Customer Support Specialist

3 weeks ago


Anand, Gujarat, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 2,64,000

Empowering Traders to Thrive

At our proprietary trading firm, we offer a unique opportunity for skilled traders to turn their passion into a career. Through our cutting-edge platform, we provide real-time market simulations and dedicated support to ensure seamless execution and fair challenges.

Role Overview

This is a full-time remote position that requires excellent customer service skills, experience in online support, and strong technical expertise. The ideal candidate will be able to handle day-to-day tasks efficiently, manage online support requests, and deliver exceptional customer experiences.

Key Responsibilities

  • Provide top-notch customer support to ensure client satisfaction
  • Manage online support requests and respond promptly to customer inquiries
  • Offer technical support to resolve complex issues efficiently
  • Work independently and remotely with minimal supervision

Qualifications and Requirements

  • Excellent communication and interpersonal skills
  • Experience in online support and technical support
  • Strong problem-solving skills and ability to work under pressure
  • High school diploma or equivalent; additional certifications in customer service or related fields are advantageous

What We Offer

  • Competitive salary package
  • Opportunity to work with a leading proprietary trading firm
  • Flexible remote work arrangements