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Collection Strategy Specialist
3 weeks ago
Job Summary:
We are seeking a seasoned collections professional to oversee collection activities and implement effective strategies.
About the Role:
- Lead a team of collection staff in managing and monitoring their performance.
- Resolve escalated issues efficiently, ensuring timely resolution and maintaining high-quality service standards.
- Analyze detailed collection reports to identify trends and areas for improvement.
Key Responsibilities:
- Implement and manage collection strategies to optimize recoveries and minimize losses.
- Develop and maintain relationships with key stakeholders, including customers and internal teams.
- Stay up-to-date with industry developments and best practices in collections management.
Requirements:
- Graduate in any discipline, preferably with a background in business or finance.
- Proven experience in collections and team management, with a strong track record of success.
- Excellent leadership and communication skills, with the ability to motivate and inspire team members.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment that encourages collaboration and innovation.
