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Customer Service Specialist

2 weeks ago

Erode, Tamil Nadu, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 3,50,000

Delivering exceptional customer experiences is at the heart of this role.

As a Customer Service professional, you will be responsible for managing large volumes of emails and calls, generating new business opportunities, coordinating with clients, and building long-term relationships through effective communication.

The ideal candidate will possess excellent interpersonal and presentation skills, the ability to multitask and prioritize tasks efficiently, fluency in English, and proficiency in MS Office. Knowledge of SAP B1 and experience in trade show events are desirable assets.

In this position, you will have the opportunity to work collaboratively with a dynamic team, develop new skills, and contribute to the company's growth.

We offer a competitive remuneration package and opportunities for career advancement. If you are a results-driven and customer-focused individual, we encourage you to apply.

Responsibilities:

  • Manage high volumes of emails and calls
  • Generate new business leads
  • Coordinate with clients
  • Build long-term relationships through effective communication
  • Maintain accurate records of client interactions
  • Process client accounts and file documents

Requirements:

  • Excellent interpersonal and presentation skills
  • Ability to multitask and prioritize tasks efficiently
  • Fluency in English
  • Proficiency in MS Office
  • Knowledge of SAP B1 (desirable)
  • Experience in trade show events (desirable)