Process Director

3 weeks ago


Bengaluru, Karnataka, India Rapid Works Full time

Job Title: Process Director

Job Summary: We are seeking a skilled Process Director to join our team at Rapid Works. The ideal candidate will have excellent communication skills, a strong analytical mind, and the ability to work independently and as part of a team.

Responsibilities:

  • Identify customer needs and provide solutions
  • Respond quickly to customer inquiries via various channels
  • Communicate with internal teams to resolve issues
  • Update customer conversation details in our database
  • Manage product-related data for assigned clients
  • Collect feedback from customers

Requirements:

  • Experience: Freshers (up to 2 years accepted)
  • Excellent communication skills in English
  • Bachelor's degree
  • Ability to work independently and as part of a team
  • Good analytical skills


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