Agency Director

4 days ago


Bengaluru, Karnataka, India TecQubes Technologies Full time

Job Title: Agency Director

About the Role:

We are seeking an experienced Agency Director to join our team at TecQubes Technologies. As an Agency Director, you will be responsible for managing a team of Collections Executives and Callers to achieve optimal performance in line with our Operating and Process Plan.

Key Responsibilities:

• Formulate collection strategies for DPD basis as well as per market dynamics, portfolio spread/segmentation, and business requirements.

• Identify critical/non-performing segments and ensure appropriate legal hardship tools are applied to them for satisfactory resolution.

• Conduct regular performance reviews with all vendors, Agency Supervisors, and Callers for all critical metrics to track portfolio health and ensure healthy processes.

Requirements:

• Postgraduate/Graduate in any discipline with 35 years of post-qualification experience.

• 3 years of experience in retail consumer finance in Collections function.

• Strong analytical and problem-solving skills with excellent communication and leadership abilities.

What We Offer:

• Competitive salary and benefits package.

• Opportunity to work with a dynamic team and contribute to the growth of TecQubes Technologies.

• Professional development and training to enhance skills and knowledge.


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