Collections Associate

3 weeks ago


Bengaluru, Karnataka, India New Relic, Inc. Full time
Role Summary

New Relic is seeking a skilled Collections Associate to join our dynamic team. As a key member of our Collections team, you will play a crucial role in ensuring timely payments from customers.

Key Responsibilities
  • Work closely with clients to resolve billing inquiries and facilitate timely payments
  • Collaborate with sales and support teams to research and respond to customer billing inquiries
  • Review Weekly Aging Reports to identify and collect overdue payments
  • Assist with financial audits and other ad-hoc accounting projects as needed
Requirements
  • 2-3 years of experience in Accounts Receivable and billing in a B2B collections setting
  • Effective problem-solving skills with minimal guidance
  • Proficiency in Salesforce and Excel
  • Experience with Gsuite and ERP software
  • Comfortable using customer ticketing systems
What We Offer

New Relic is committed to fostering a diverse, welcoming, and inclusive environment. We celebrate our talented team members' different backgrounds and abilities and recognize the different paths they took to reach us. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit our website.


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