Customer Advocacy Specialist
4 weeks ago
iMocha is seeking a Customer Advocacy Specialist to join our team. As a key member of our sales organization, you will be responsible for managing a portfolio of high-value customer accounts and developing strategic account plans to drive customer success and satisfaction.
About the Role- Act as a trusted advisor and primary point of contact for key customers, understanding their unique needs, goals, and challenges.
- Possess an in-depth knowledge of iMocha's products or services and advise customers on best practices for maximizing their value.
- Proactively identify upsell, cross-sell, and expansion opportunities within customer accounts to drive revenue growth.
- Gather feedback from customers and collaborate with cross-functional teams, such as product development and support, to address customer needs and improve products or services.
- Utilize data analytics to track customer success metrics and trends, and use insights to inform decision-making and customer success strategies.
- Identify and mitigate churn risks by closely monitoring customer engagement and satisfaction levels.
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Customer Success Specialist
3 weeks ago
Pune, Maharashtra, India ExxatSystems Pvt Ltd Full timeExxat Systems Pvt Ltd is a US-headquartered company that specializes in building an integrated, cloud-based education management platform for Health Sciences. We are seeking a seasoned Customer Success Specialist to join our dynamic team.The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience.Job Description:We are looking...
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Customer Support Specialist
3 days ago
Pune, Maharashtra, India White Force Group Full timeWhite Force Group is seeking a Customer Support Specialist to join our team. The estimated salary for this role is $40,000 - $60,000 per annum.About the RoleThis is a customer-facing position that requires exceptional communication skills and a passion for creating positive experiences. As a Customer Support Specialist, you will be responsible for providing...
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Customer Support Specialist
3 weeks ago
Pune, Maharashtra, India White Force Group Full timeJob OverviewWhite Force Group is seeking a skilled Customer Support Specialist to join our team in Pune. The ideal candidate will possess excellent communication skills, a passion for problem-solving, and the ability to work in a fast-paced environment.About the RoleAs a Customer Support Specialist, you will be responsible for providing exceptional support...
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Customer Support Specialist for Education
4 days ago
Pune, Maharashtra, India EduSkills Foundation Full timeEduSkills Foundation is a non-profit organization aiming to bridge the gap between academia and industry by providing world-class curriculum access. The organization's vision is to disrupt traditional teaching methodologies and ICT-based education systems in India.Role OverviewThis full-time Customer Support Specialist role based in Pune involves delivering...
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Customer Success Director
3 weeks ago
Pune, Maharashtra, India iMocha Full timeAbout the PositioniMocha is seeking a Customer Success Director to lead our customer success efforts. This role involves developing and executing strategic plans to ensure customer satisfaction and drive revenue growth.About YouWe are looking for a highly motivated professional with a strong background in customer success and sales. You will be responsible...
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Customer Success Specialist
7 days ago
Pune, Maharashtra, India Exxat Full timeExxat, a leading US-headquartered education management platform for Health Sciences, seeks an experienced and results-driven Customer Success Specialist to join our dynamic team.Job OverviewWe are actively seeking a talented individual with minimum 5 years of work experience in Product Training, Customer Service/Support, and Sales to fill this exciting...
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Executive Customer Advocate
3 weeks ago
Pune, Maharashtra, India iMocha Full timeJob OverviewiMocha seeks an Executive Customer Advocate to lead the growth of our high-value customer accounts. This role involves developing and executing strategic account plans to ensure customer satisfaction.About YouWe are looking for a highly motivated professional with excellent communication skills, who can act as a trusted advisor and primary point...
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Customer Acquisition Specialist
4 weeks ago
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Customer Experience Specialist
1 week ago
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Customer Service Delivery Specialist
2 weeks ago
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Senior NetSuite Customization Specialist
3 weeks ago
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Customer Onboarding Specialist
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Regulatory Compliance Specialist
1 week ago
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Customer Support Specialist
1 month ago
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Customer Acquisition Specialist
2 weeks ago
Pune, Maharashtra, India VAP Group Full timeAbout VAP GroupAs a pioneering force in the Web3 and AI revolution, VAP Group offers consulting services to clients globally. Our team of experts transforms traditional digital landscapes with blockchain technology and artificial intelligence, providing one-stop solutions worldwide.We are at the forefront of innovation, delivering services that meet today's...
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Customer Support Professional
2 weeks ago
Pune, Maharashtra, India TezMinds Software Pvt. Ltd. Full timeJob TitleCustomer Support SpecialistWe are seeking a dedicated Customer Support Specialist to join our team.
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Custom WordPress Theme Specialist
4 weeks ago
Pune, Maharashtra, India Zimetrics Technologies Private Limited Full timeZimetrics Technologies Private Limited is seeking a highly skilled Custom WordPress Theme Specialist to join our team. As a key member of our development team, you will be responsible for designing, implementing, and managing custom WordPress sites for our clients.The ideal candidate should have extensive experience in WordPress development, including theme...
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HRIS Customer Experience Specialist
2 weeks ago
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Business Automation Strategist
4 weeks ago
Pune, Maharashtra, India Wizdom: Books and Podcasts Summaries in 15 Min Full timeAbout WizdomAt Wizdom, we're dedicated to empowering learners with immersive book and podcast summaries. Our cutting-edge platform has gained recognition as a Top 50 Google Appscale Startup, offering a unique audio experience that sets us apart from competitors like Blinkist and Instaread.Job DescriptionWe're seeking a highly motivated Business Automation...
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Pune, Maharashtra, India Hafla | حفلة Full timeJob DescriptionHafla | حفلة is seeking a highly skilled Global Customer Support Specialist and Event Coordinator to join our team. The ideal candidate will be responsible for providing exceptional customer support, managing events, and collaborating with the management team.Responsibilities:Providing world-class customer support through various...