Customer Onboarding Specialist

3 weeks ago


Pune, Maharashtra, India PadCare Full time

PadCare Overview

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We are a forward-thinking company dedicated to sustainable solutions in the menstrual hygiene management domain, creating long-term impact for the environment and social aspects.

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Our mission is to provide holistic working experiences and professional growth opportunities across 22 cities pan India.

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About the Role

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We seek a motivated and enthusiastic Customer Onboarding Specialist to join our team.

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As a key member of our onboarding process, you will be responsible for facilitating a smooth transition for new customers.

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This involves coordinating onboarding activities, such as orientation sessions and training, to ensure all necessary resources are prepared and distributed.

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You will also act as the main point of contact for new customers during their initial weeks, providing ongoing support and answering any queries related to the onboarding process.

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Key Responsibilities

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  • Onboarding Process Coordination: Facilitate the onboarding process for new customers, ensuring a smooth transition.">
  • Scheduling and Coordination: Schedule and coordinate onboarding activities, such as orientation sessions and training.">
  • Ongoing Support: Act as the main point of contact for new customers during their initial weeks, providing ongoing support and answering any queries related to the onboarding process.">
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Requirements

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  • Bachelor's Degree: Any Bachelor's degree.">
  • Fresher or Experienced: Fresher or experienced candidates can apply.">
  • Communication Skills: Proficient in English (written and spoken).">
  • Problem-Solving Abilities: Strong communication and interpersonal skills, problem-solving abilities, and attention to detail.">
  • Technical Skills: Proficiency in Excel, Canva, PowerPoint PPT, and help desk tools shall be an added advantage.">
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Benefits

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We offer a competitive salary of ₹6-8 Lacs per annum, depending on experience, with opportunities for growth and development in a dynamic work environment.

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Contact Information



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