Customer Onboarding Specialist
3 weeks ago
PadCare Overview
">We are a forward-thinking company dedicated to sustainable solutions in the menstrual hygiene management domain, creating long-term impact for the environment and social aspects.
">Our mission is to provide holistic working experiences and professional growth opportunities across 22 cities pan India.
">About the Role
">We seek a motivated and enthusiastic Customer Onboarding Specialist to join our team.
">As a key member of our onboarding process, you will be responsible for facilitating a smooth transition for new customers.
">This involves coordinating onboarding activities, such as orientation sessions and training, to ensure all necessary resources are prepared and distributed.
">You will also act as the main point of contact for new customers during their initial weeks, providing ongoing support and answering any queries related to the onboarding process.
">Key Responsibilities
">- Onboarding Process Coordination: Facilitate the onboarding process for new customers, ensuring a smooth transition.">
- Scheduling and Coordination: Schedule and coordinate onboarding activities, such as orientation sessions and training.">
- Ongoing Support: Act as the main point of contact for new customers during their initial weeks, providing ongoing support and answering any queries related to the onboarding process.">
Requirements
">- Bachelor's Degree: Any Bachelor's degree.">
- Fresher or Experienced: Fresher or experienced candidates can apply.">
- Communication Skills: Proficient in English (written and spoken).">
- Problem-Solving Abilities: Strong communication and interpersonal skills, problem-solving abilities, and attention to detail.">
- Technical Skills: Proficiency in Excel, Canva, PowerPoint PPT, and help desk tools shall be an added advantage.">
Benefits
">We offer a competitive salary of ₹6-8 Lacs per annum, depending on experience, with opportunities for growth and development in a dynamic work environment.
">Contact Information
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