
Senior Marketing Automation Specialist
3 days ago
We are seeking a seasoned Marketing Automation Specialist to drive operational efficiency and strategic objectives. This key role will collaborate closely with cross-functional teams to manage and execute marketing automation workflows.
- Partner with marketing activation teams to oversee the implementation of operational Eloqua components, including lead routing, complex segments, programs, CDOS, reports, forms, and more.
- Deliver disciplined execution of multiple marketing automation workflows to meet critical financial and strategic objectives.
- Develop strong partnerships with Demand Gen, Marketing Operations, Tele-sales, Business Development Operations, and other team members in Commercial Excellence and the Enterprise Digital Team.
- Establish and maintain documentation for efficient knowledge sharing and process improvement.
- Stay ahead of the curve by adopting new mar-tech solutions, including Treasure Data and Workfront, to enhance marketing processes and efficiencies.
- Serve as the primary point of contact for troubleshooting Eloqua and mar-tech related issues, managing ticketing, and providing recommendations for process improvements.
- Gain expertise in Eloqua and develop skills to consult cross-functional teams on mar-tech capabilities.
- Utilize Salesforce and Tableau to create actionable reporting that demonstrates program impact on the marketing pipeline.
- Oversee Eloqua programs, monitoring program flows, errors, and providing recommendations for process enhancements.
- Collaborate proactively with cross-functional teams to ensure seamless execution of marketing campaigns.
- Stay agile by continuously learning new marketing technologies, developing expertise, and optimizing operational workflows.
You'll be a great fit for this role if you have:
- A Bachelor's degree.
- 6-8 years of experience working in a similar capacity with mar-tech, driving programs that automate processes.
- Intermediate proficiency in marketing automation and CRM strategies, tactics, best practices, project management, and proven results.
- Certification preferred in CRM and Marketing Automation, Salesforce, and Eloqua.
- Experience with APIs is a plus.
- Excellent independent project management and self-starter skills, with a curiosity to apply AI use cases across various work streams.
- Experience working in a cross-functional team matrixed organization and with project management tools like JIRA, SharePoint, Workfront, or Microsoft Azure.
- Ability to build high-level reporting in Excel using formulas and Pivot Tables.
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