Delivering Exceptional Customer Experiences

1 week ago


Kannur, Kerala, India beBeeEmpathetic Full time ₹ 5,00,000 - ₹ 8,00,000

Female Customer Support Representative Role

Job Description:

We seek an exceptional Female Customer Support Representative to deliver top-notch customer experience through calls, emails, and chat interactions.

Key Responsibilities:

  • Ownership of queries from initiation to resolution with proper follow-ups and documentation.
  • Maintain detailed records of customer interactions, feedback, and issues.
  • Collaborate with internal teams for timely solutions.
  • Proactively identify customer needs and provide guidance.

Required Skills and Qualifications:

  • Excellent English command (spoken and written).
  • Strong communication and interpersonal skills.
  • Prior experience in customer support or call handling is preferred.
  • Proactive, empathetic, and able to handle users professionally.
  • Ability to multitask, adapt, and remain calm under pressure.

Benefits:

A fulfilling role that enables professional growth and the opportunity to make a positive impact on customers' experiences.



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