Exceptional Customer Service Representative

2 days ago


Kannur, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Job Opportunity

We are seeking a skilled professional to join our dynamic team in the role of Customer Services Executive.

This is a full-time on-site position that involves managing customer relationships and ensuring customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries.
  • Maintain a deep understanding of our products and services to provide accurate information and solutions.
  • Ability to listen to customers and resolve issues efficiently while maintaining a calm and professional demeanor.
  • Strong time management and multitasking abilities to manage multiple inquiries at once.

Requirements:

  • Analytical Skills and Customer Retention expertise
  • Strong Communication Skills
  • Customer Experience Enhancement capabilities
  • Excellent interpersonal skills
  • Ability to multitask and prioritize effectively

Why Join Us?

At our company, we believe in innovation, growth, and empowering our team to deliver exceptional results. If you're passionate about e-commerce and looking to make a significant impact, we'd love to hear from you.



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