Senior Account Collector

6 days ago

Hyderabad Secunderabad Telangana, India beBeeCollection Full time ₹ 15,00,000 - ₹ 28,00,000
Accounts Receivable Specialist Job Description

We are seeking a proactive, customer-focused Accounts Receivable Specialist to manage and resolve receivables-related queries received from customers. The successful candidate will support customers to resolve billing issues, reconcile accounts and drive monthly collection targets.

Key Responsibilities:
  • Understanding of Accounts Receivable process
  • Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
  • Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
  • Monitor high-risk accounts and ensure timely escalation of challenges to management
  • Continually look at ways to improve the customer experience
  • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
  • Meet the monthly productivity goals
  • Reconcile complex accounts and have excellent attention to detail

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