Technical Customer Support Specialist

4 days ago


Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 7,00,000

Role Overview

Technical Support Professional

We are seeking a highly skilled and motivated Technical Support Engineer to join our team. As a Technical Support Professional, you will be responsible for providing technical assistance to customers via voice calls.

About the Role:

  • Provide technical support for basic troubleshooting issues
  • Handle international customer queries via voice calls
  • Ensure customer satisfaction with professional communication
  • Follow standard operating procedures and escalation protocols

Key Responsibilities:

  • To deliver high-quality technical support services to customers in a timely manner
  • Responsible for troubleshooting technical issues over the phone or via other digital platforms
  • Collaborate with cross-functional teams to resolve complex technical issues

Eligibility Criteria:

  • Educational Qualifications: Any degree is required, however, graduation is mandatory.
  • Professional Experience: Freshers can apply, we encourage new talent to join our team.
  • Communication Skills: Excellent English communication skills are essential.

What We Offer:

  • A competitive salary package including attractive incentives
  • Ongoing training and growth opportunities
  • A professional work environment and global exposure

Benefits of Working with Us:

  • Paid Time Off (PTO)
  • Mental Health Support
  • Employee Discounts


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