
Business Growth Manager
5 days ago
Swiggy's on-demand delivery platform relies heavily on strategic partnerships with restaurants, leveraging a tech-first approach to logistics and a solution-first approach to consumer demands.
With a presence in 500+ cities across India, hundreds of thousands of restaurant partners, and a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless, and reliable delivery experience for millions of customers across India.
Key Responsibilities:- Maintain sustainable and mutually profitable business growth through effective account management.
- Build long-term strategic partnerships with restaurant chains, leveraging Joint Business Plans (JBPs).
- Utilize available business metrics to build deeper insights for partners on a regular basis.
- Effectively manage and own the complete Profit & Loss (P&L) across partners, understanding their P&L and making informed business decisions.
- Manage and coordinate onboarding, POS integration, menu changes, operational performance metrics, streamline processes, and systems to maximize customer experience.
- Align monthly activation on consumer offerings and in-app marketing interventions in conjunction with internal teams.
- Create new growth avenues for restaurants on the platform through deeper engagements.
- Partner on out-of-app marketing solutions to propel faster growths for the brand on the platform.
- Resolve partner issues effectively, escalating to the right internal stakeholders when necessary.
- Stay up-to-date on the competitive landscape regarding partners' positioning in the ecosystem.
- A graduate with 3-5 years of experience in Business Development, Sales, or Account Management.
- A competent decision-maker able to develop, own, and build a strategic plan for ensuring the best restaurants partner with us.
- Result-oriented, data-forward, and problem-solving approach towards business.
- Effective communication skills.
- Ability to work as part of a team, collaborating with people from all walks of life.
- Identifies, builds, and utilizes a wide network of contacts with people at all levels, internally and externally.
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