Female Hotel Operations Manager

2 weeks ago

Vaikam, Kerala, India beBeeCommunication Full time ₹ 1,50,000 - ₹ 3,00,000

Female Resident Manager Position Summary:

  • This role entails overseeing day-to-day operations, guaranteeing seamless execution and exceeding guest expectations.
  • You will be responsible for managing staff, handling guest relations, maintaining quality control, and coordinating programs.
  • Your excellent communication skills will facilitate collaboration with colleagues, vendors, and guests alike.
  • Closely working with other departments to achieve common objectives is also expected.

About Our Organization:

  • We are a reputable organization in the hospitality industry.
  • We value professionalism, teamwork, and continuous learning.
  • We strive to create an inclusive environment where everyone feels welcome and valued.

Main Responsibilities:

  1. Staff Management: You will oversee daily staff activities, provide guidance, and ensure smooth workflow.
  2. Guest Relations: Handling guest concerns and issues in a professional manner is crucial for delivering exceptional service.
  3. Quality Control: Maintaining high standards of quality in all aspects of facility management is vital.
  4. Program Coordination: Coordinating various programs and events that enhance the guest experience is key to success.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills
  • Able to maintain confidentiality and handle sensitive information discreetly

Benefits:

  • An opportunity to work in a dynamic and fast-paced environment
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A chance to work with a dedicated and passionate team

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