
Desktop Support Engineer
6 days ago
About the Role:
- We are seeking an experienced Technical Support Specialist to provide round-the-clock technical support for desktops, laptops, and peripherals.
- The ideal candidate will have expertise in Windows, Mac, or Linux environments and be able to troubleshoot hardware and software issues both onsite and remotely.
Key Responsibilities:
Duties and Expectations:- Provide technical support for desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware and software issues both onsite and remotely.
- Install, configure, and upgrade operating systems and applications.
- Respond to user tickets and resolve issues related to Windows, Mac, or Linux environments.
Requirements:
- 3+ years of experience in desktop support.
- Expertise in Windows, Mac, or Linux environments.
Bonus Skills:
- Familiarity with ticketing systems.
- Able to work effectively in a fast-paced environment.
- Excellent communication skills.
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