Customer Account Manager

2 days ago


Lucknow, Uttar Pradesh, India beBeeRetention Full time ₹ 8,00,000 - ₹ 12,10,000
Job Overview

A proactive Customer Retention and Accounts Specialist is sought to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.

This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. The ideal candidate will track follow-ups, monitor outcomes, and generate reports on key metrics like conversions and account actions.


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