Senior Guest Services Manager

5 days ago


Bengaluru, Karnataka, India White Force Group Full time
Reservations Manager Job Description

We are seeking a highly skilled and experienced Reservations Manager to join our team at White Force Group in Bangalore. As a key member of our operations team, you will be responsible for facilitating smooth move-ins and move-outs, coordinating with ground operations teams, providing exceptional customer service and support, and supervising property audits.

About the Role:

  • Facilitate seamless guest experiences through effective communication and coordination with customers and internal teams.
  • Collaborate closely with ground operations teams to ensure prompt and efficient resolution of maintenance and service requests.
  • Serve as a primary point of contact for customer inquiries, concerns, and service requests, providing empathetic and professional support.
  • Oversee property audits to ensure compliance with company standards and regulations, maintaining accurate records and implementing corrective actions as necessary.

Requirements:

  1. Proven experience in a customer-facing role, preferably in a telecaller or similar environment.
  2. Excellent verbal and written communication skills in English.
  3. Strong organizational and multitasking abilities, with attention to detail and ability to adapt to changing priorities.
  4. Proficiency in basic computer applications (MS Office suite, CRM software) and ability to learn new systems quickly.
  5. Bachelor's degree in Business Administration, Hospitality, or related field preferred.

Salary and Benefits:

The estimated salary for this position is ₹30-40 lakhs per annum, negotiable based on experience. We offer a competitive benefits package, including opportunities for professional growth and development.



  • Bengaluru, Karnataka, India Play Arena Full time

    Job DescriptionJob Title: Guest Experience ManagerAbout the RoleWe are seeking an experienced Guest Experience Manager to lead our Guest Services team at PLaY Arena. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and efficient operations.Key ResponsibilitiesOversee all aspects of guest services,...


  • Bengaluru, Karnataka, India AccorHotel Full time

    Job Description:The Hotel Guest Services Coordinator plays a vital role in delivering exceptional guest experiences at AccorHotel. This individual is responsible for ensuring seamless operations within the Guest Experience section, adhering to high standards of service quality and efficiency.Duties and Responsibilities:Liaise with various departments to...

  • Guest Service Liaison

    1 month ago


    Bengaluru, Karnataka, India Boomaa Consultants - India Full time

    Key Responsibilities:We are seeking a skilled Guest Service Liaison to join our team at Boomaa Consultants - India.Primary Objectives:1. Foster excellent communication in English and Kannada to ensure seamless interactions with clients and staff.2. Maintain the upkeep and organization of our Sales office by effectively managing housekeeping staff.3....


  • Bengaluru, Karnataka, India AccorHotel Full time

    Hotel Guest Experience Manager PositionWe are seeking a highly skilled and experienced individual to fill the role of Hotel Guest Experience Manager at AccorHotel. This position is responsible for ensuring that all hotel guests have a positive and memorable experience during their stay.About the Role:This is a full-time position requiring excellent...


  • Bengaluru, Karnataka, India ISTATAM LLP Full time

    Istatam LLP is seeking a highly skilled Guest Relations Ambassador to join our team. The ideal candidate will have excellent interpersonal and communication skills, a customer-focused attitude, and the ability to work under pressure.About the RoleThe Guest Relations Ambassador will be responsible for ensuring that guests have a pleasant and memorable...


  • Bengaluru, Karnataka, India Hyatt Corporation Full time

    Job Overview"The Senior Hospitality Operations Manager is responsible for ensuring the efficient running of the Events department at Hyatt Centric Hebbal Bangalore, aligning with the hotel's operational goals and brand standards.">Key Responsibilities"Manage daily operations of the Events department, overseeing both catering sales and convention services...


  • Bengaluru, Karnataka, India Talent Corner Full time

    Job SummaryWe are seeking an experienced Senior Captain to join our team at Talent Corner, a leading dining establishment. This is a unique opportunity for a skilled leader to take charge of our cafe's hospitality and ensure exceptional service standards.About UsTalent Corner is dedicated to providing memorable dining experiences for our guests. We are...

  • Senior Events Manager

    3 weeks ago


    Bengaluru, Karnataka, India Hyatt Corporation Full time

    Job SummaryYou will be responsible for the efficient running of the events division in line with Hyatt International's Corporate Strategies and brand standards, meeting employee, guest and owner expectations.The Senior Events Manager - Sales and Operations is accountable for ensuring the smooth operation of the Events department, covering both catering sales...


  • Bengaluru, Karnataka, India Hyatt Corporation Full time

    About the RoleAs a Senior Events Manager - Operations Lead at Hyatt Centric Hyatt Centric Hebbal Bangalore, you will be responsible for overseeing the efficient running of the Events department. This involves ensuring that both catering sales and convention services functions operate smoothly in line with Hyatt International's Corporate Strategies and brand...


  • Bengaluru, Karnataka, India go STOPS Full time

    pWe are seeking a skilled Customer Service Liaison to provide exceptional service to our guests. Key responsibilities include:/ph2Key Responsibilities/h2ulliManage guest arrival and check-in information to ensure a seamless experience./liliRespond to guest inquiries regarding facilities and services./liliVerify welcome amenities for all guests./liliProvide...


  • Bengaluru, Karnataka, India Hyatt Corporation Full time

    Job OverviewWe are seeking a skilled Front Office Service Expert to join our team at Hyatt Centric Hyatt Centric Hebbal Bangalore. This is a full-time opportunity that requires a strong background in hospitality or tourism management.About the RoleThe Front Office Service Expert will be responsible for providing exceptional service to guests, ensuring a...


  • Bengaluru, Karnataka, India Hyatt Corporation Full time

    About the Role">As a Senior Restaurant Operations Manager at Hyatt Corporation, you will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.Your Key ResponsibilitiesEnsure seamless day-to-day operations of the restaurant, meeting employee, guest and owner expectations.Develop...


  • Bengaluru, Karnataka, India Corporation Service Company Full time

    Job Title: Senior Financial Services ManagerWe are seeking a seasoned Senior Financial Services Manager to join our team at Corporation Service Company.The estimated salary for this role is between $120,000 and $180,000 per year, depending on experience and qualifications.About the Role:This senior-level position will oversee financial operations, manage...


  • Bengaluru, Karnataka, India AccorHotel Full time

    Job Summary:Accomplish professional hospitality services that consistently delight our guests. As a Food and Beverage Service Staff, you will help create an exceptional dining experience by delivering food and beverage in accordance with AccorHotel standards and procedures.Key Responsibilities:Set tables according to standards and procedures, ensuring a...


  • Bengaluru, Karnataka, India Talent Corner Full time

    Roles and ResponsibilitiesAs a Senior Captain at Talent Corner, you will lead by example in providing exceptional service to our guests. Your experience, attention to detail, and dedication to ensuring a memorable dining experience will set the standard for our cafe's hospitality.Key Responsibilities:Guest Service: Greet and seat guests with a friendly and...


  • Bengaluru, Karnataka, India NTT Full time

    About the RoleThis is an exciting opportunity to join our team as a Senior IT Service Delivery Manager. In this role, you will be responsible for ensuring that our clients' IT infrastructure and systems remain operational.You will proactively manage, oversee, monitor, investigate, and resolve escalated technical incidents and problems to ensure the...


  • Bengaluru, Karnataka, India INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full time

    INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] is seeking a skilled Senior Infrastructure Services Manager to join our team.About the RoleThis role will be responsible for managing and maintaining our organization's infrastructure services, ensuring seamless operation and scalability of our systems. The ideal candidate will...


  • Bengaluru, Karnataka, India WNS Global Services Full time

    Job OverviewWe are seeking a skilled Senior Customer Service Representative to join our team at WNS Global Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients.About the RoleThe Senior Customer Service Representative will handle inbound and outbound customer calls in a...


  • Bengaluru, Karnataka, India Vihaans Recruitment Consulting Full time

    Job OverviewWe are seeking a highly skilled and experienced Personal Assistant to join our team in Bangalore. As a Personal Assistant, you will be responsible for providing exceptional support to our Senior Manager on a daily basis.The ideal candidate will have a mix of tasks related to personal and professional lives, including coordinating and...


  • Bengaluru, Karnataka, India Accor Full time

    Company Overview:">We are a leading hospitality company that offers a unique blend of comfort, quality, and personalized service. Our hotel is strategically located in the heart of the IT corridor, making it an ideal destination for business travelers and professionals alike.">About Us:">At Accor, we strive to provide our guests with a memorable experience...