Technical Support Specialist

6 days ago


Hyderabad, Telangana, India Next Education Full time
Technical Support Role at Next Education

We are seeking a skilled Technical Support professional to join our team at Next Education. As a Technical Support Specialist, you will play a crucial role in helping our customers resolve technical issues and improve their overall experience.

Key Responsibilities:
  • Analyze customer feedback to identify the root cause of technical issues
  • Utilize technical expertise to resolve customer problems efficiently
  • Proactively detect and prevent technical issues from occurring
  • Collaborate with internal teams to ensure seamless customer support

Requirements: To succeed in this role, you will need excellent analytical and problem-solving skills, strong communication abilities, and a passion for delivering exceptional customer service.

What We Offer: As a Technical Support Specialist at Next Education, you will have the opportunity to work with a talented team, develop your technical skills, and make a meaningful impact on our customers' experiences.



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