Technical Support Specialist
1 month ago
About the Role
Microsoft Advertising is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide advanced technical support for Microsoft online advertising global sales teams with a primary focus on technically supporting paid search results that appear on Bing and other web properties such as AOL and Yahoo.
Key Responsibilities
- Perform deep technical investigations to isolate and solve complex performance issues for Microsoft Advertising customers and partners.
- Take ownership to resolve customer issues in accordance with service level agreements (SLAs) balancing speed and quality.
- Contribute to product improvements by filing bugs and design change requests, and help developers fix and ship them to production to prevent customers from being impacted.
- Drive root cause analysis and service improvements involving bug fixes in close partnership across several Engineering teams.
Requirements
- BS in Computer Science, Engineering or related technical discipline.
- Minimum 4-6 years experience in a technical support or software development organization (Tier 3 experience preferred), in the online industry for a high-volume commercial website or service.
- Minimum 3+ years' experience using TSQL required with ability to manipulate data rapidly and use complex joins (3+ years' experience preferred) and Stored Procs.
- Ability to analyze and visualize large data sets to find issue trends.
- Practical experience running online systems built on Azure or similar cloud providers.
- Minimum 2+ years experience in Python, C#, JavaScript, or any object-oriented programming (OOP) languages.
- Minimum 2+ years experience in web API technologies, preferably SOAP, JSON, XML.
About Microsoft
Microsoft is the destination for experienced, collaborative, and passionate digital advertising professionals seeking a rewarding career and lifestyle. We offer a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital industry.
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India Intellitech IQ Consultancy Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Intellitech IQ Consultancy. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as ensuring seamless operation...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full timeKey Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers via phone, email, and in-person.Requirements:Basic technical knowledge of PCsBasic knowledge of MS Outlook...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Inventionyard Full timeWe’re seeking a talented technical support specialist to join our team at Inventionyard Pvt Ltd. This role will be based in Hyderabad and Bengaluru locations.As a technical support specialist, you will be responsible for providing top-notch support to our clients. Your excellent communication skills, knowledge of technical support, and trouble shooting...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full timeSkill Requirements:Proficiency in basic PC technical knowledgeAbility to troubleshoot MS Outlook, internet, and networking issuesUnderstanding of Windows XP operating systemsEffective communication and teamwork skillsOpportunities for career growth and developmentAt Rightpath Computer Technologies Pvt Ltd, we are seeking a skilled Technical Support...
-
Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Next Education Full timeAt Next Education, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for helping customers resolve technical issues by analyzing feedback and using your technical expertise. You will also be proactive in detecting problems before they happen. Your goal will be to provide...
-
Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full timeKey Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, or in-person.Key Skills:Basic technical knowledge of PCsBasic knowledge of MS Outlook...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Inventionyard Full timeJob Title: Tech SupportAt Inventionyard, we are looking for a skilled Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing timely and effective technical assistance to our customers.Key Responsibilities:Provide technical support via phone, email, and chat to resolve customer issues.Analyze and...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India FLY Consulting Services Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at FLY Consulting Services. As a Technical Support Specialist, you will be responsible for handling international technical chat on technical queries.ResponsibilitiesHandling International Technical Chat on Technical QueriesFlexibility to work 24/7 ShiftsRequirementsPlus...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Mi3 Full timeTechnical Support Specialist The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams.Key ResponsibilitiesReproduce customer environment and run testsManage and address electronic...
-
Technical Support Specialist
4 weeks ago
Hyderabad, Telangana, India Inventionyard Full timeJob Title: Technical Support SpecialistAbout the Role: As a Technical Support Specialist at Inventionyard, you will be responsible for providing top-notch technical assistance to our clients. This involves troubleshooting, resolving, and escalating technical issues in a timely and efficient manner.Key Responsibilities:Investigate and resolve technical issues...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Oracle Full timeJob Title: Technical Support Specialist Job Summary:We are seeking a highly motivated and skilled Technical Support Specialist to join our Oracle Support Services team. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service and technical support to our clients. Key Responsibilities:Provide technical support...
-
Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Amazon Development Centre (India) Private Limited Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Amazon Development Centre (India) Private Limited. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and ensuring that our software solutions meet the highest standards of quality.Key ResponsibilitiesProvide...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Microsoft Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft Advertising. As a Technical Support Specialist, you will play a critical role in providing advanced technical support for Microsoft online advertising global sales teams.ResponsibilitiesPerform deep technical investigations to isolate and solve complex...
-
Technical Support Specialist
7 days ago
Hyderabad, Telangana, India FLY Consulting Services Full timeJob OverviewWe are looking for a skilled Technical Support Specialist to join our team at FLY Consulting Services. In this role, you will be responsible for providing top-notch technical support via voice calls to our clients.
-
Technical Support Specialist
1 day ago
Hyderabad, Telangana, India RealPage, Inc. Full timeAt RealPage, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. This role is an excellent opportunity for individuals with a strong technical background and excellent customer service skills to provide top-notch support to our clients.
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India TERAFINA SOFTWARE SOLUTIONS PRIVATE LIMITED Full timeJob Title: NCR VoyixAbout the Role:We are currently seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing 3rd-level technical software application support and resolving customer cases.Responsibilities:- Provide technical assistance and remote troubleshooting support as...
-
Technical Support Specialist
1 month ago
Hyderabad, Telangana, India Highspot Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Highspot. As a Technical Support Specialist, you will be responsible for providing first-level technical support to end-users via phone, email, or chat, addressing hardware, software, and network-related issues.Key ResponsibilitiesProvide technical support to...
-
IT Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India ModMed Full timeTechnical Support and Services SpecialistWe are seeking a skilled Technical Support and Services Specialist to join our IT team at ModMed. As a Technical Support and Services Specialist, you will provide front-line user support for all internal tools and technologies, troubleshoot technical challenges, and improve the user experience by contributing to...
-
Technical Support Specialist
3 weeks ago
Hyderabad, Telangana, India Oracle Full timeAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our Oracle Hospitality Support team. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customers in the hospitality industry.Key Responsibilities:Resolve post-sales technical customer inquiries via phone and...
-
Technical Support Specialist
7 hours ago
Hyderabad, Telangana, India F3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch Full timeJob OverviewWe are seeking a highly skilled and motivated IS Analyst Technical Support professional to join our team at F3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch.About the RoleThe successful candidate will provide desktop support for Franklin Templeton employees, addressing technical issues, requests, and supporting the IT infrastructure.This position...