Ecommerce Enterprise Manager

3 days ago


Kannur, Kerala, India beBeeClient Full time ₹ 11,30,400 - ₹ 13,45,600
Job Overview:

The Senior Client Partner is a senior-level professional responsible for managing and scaling e-commerce marketplace businesses across platforms.

This role combines strategic client management, marketplace operations, and account growth to support enterprise-level clients in achieving revenue and gross merchandise value (GMV) goals.

  • Strategic Partnership: Serve as the primary point of contact for marketplace clients, ensuring strategic alignment and client satisfaction.
  • Marketplace Strategy & Execution: Define goals around GMV, profitability, and channel diversification with clients.
  • Performance Optimization: Track and optimize key performance indicators (KPIs) like sell-through rate (STR), fulfillment lead times, and pricing effectiveness.

Data-Driven Insights & Reporting: Deliver regular performance updates and dashboards on GMV, operational health, and ad efficiency.

Account Growth & Renewal Management: Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.

Internal & Cross-Functional Collaboration: Work with client success engineering, support, and product teams to troubleshoot and improve service delivery.

Requirements:

  • Bachelor's or Master's degree in business, marketing, or a related field.
  • 3–9 years of experience managing e-commerce marketplace accounts (Amazon, Walmart, eBay, etc.).
  • Hands-on knowledge of retail marketplace tools and seller portals (e.g., Seller Central, Marketplace APIs).

Familiarity with ChatGPT, Copilot, PowerPoint, Excel, SQL, Salesforce, Notion, and business intelligence tools preferred.



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