
Senior IT Support Technician
1 week ago
A Technical Support Specialist is required to provide round-the-clock technical support for desktops, laptops and peripherals.
Key Responsibilities:- Provide technical support via ticketing system within SLA timelines.
- Perform remote troubleshooting and escalate unresolved issues.
- Support users across different time zones and ensure minimal downtime.
- Maintain logs of shift activities and handover reports for continuity.
The ideal candidate should possess the following skills and qualifications:
- Desktop Support Engineer – 24/7 Shift (2–5 Years Experience).
- Rotational 24/7 support including night shifts, weekends, and public holidays.
- Must be flexible to work in three shifts: Morning, Evening, and Night.
As a Technical Support Specialist, you will have the opportunity to work with a dynamic team and enjoy the following benefits:
- Hybrid mode of work.
- Contract to hire (C2H) job type.
- Immediate joiners welcome.
This role offers an excellent opportunity to grow your career in a supportive environment. If you are a motivated individual with a passion for delivering exceptional customer service, please submit your application today
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