Senior IT Support Technician

1 week ago


Udaipur, Rajasthan, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

A Technical Support Specialist is required to provide round-the-clock technical support for desktops, laptops and peripherals.

Key Responsibilities:
  • Provide technical support via ticketing system within SLA timelines.
  • Perform remote troubleshooting and escalate unresolved issues.
  • Support users across different time zones and ensure minimal downtime.
  • Maintain logs of shift activities and handover reports for continuity.
Requirements

The ideal candidate should possess the following skills and qualifications:

  • Desktop Support Engineer – 24/7 Shift (2–5 Years Experience).
  • Rotational 24/7 support including night shifts, weekends, and public holidays.
  • Must be flexible to work in three shifts: Morning, Evening, and Night.
Benefits

As a Technical Support Specialist, you will have the opportunity to work with a dynamic team and enjoy the following benefits:

  • Hybrid mode of work.
  • Contract to hire (C2H) job type.
  • Immediate joiners welcome.
Why You Should Apply

This role offers an excellent opportunity to grow your career in a supportive environment. If you are a motivated individual with a passion for delivering exceptional customer service, please submit your application today



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