Life Science Product Specialist

2 days ago


Delhi, Delhi, India BGI Group Full time

Key Responsibilities:

As a Field Application Scientist with BGI Group, you will play a crucial role in supporting customers daily, delivering trainings at customer sites, and providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will serve as a key contact, collaborating with in-house Technical Support to address issues and maintain customer relationships.

Key Objectives:

  • Ensure rapid adoption and maximum customer success with BGI STomics products.
  • Provide expert knowledge and guidance on Spatial Genomics technology and software.
  • Develop and deliver training programs to enhance customers' skills and knowledge.
  • Identify and document customer issues, complaints, or concerns, and communicate them to management.

Required Skills and Qualifications:

  • BS and above with approx. 2-4 years of life science industry experience, or Ph.D. in the field of Molecular Biology, Genetics, Biochemistry or chemistry.
  • Deep understanding of the local culture, language, and life science business practices.
  • In-depth knowledge and experience on life science products logistics and commercial arrangement to India, including but not limited to order process, customs clearance, risk management, regulatory compliance.
  • Comfortable working in a customer-facing environment.

Preferred Qualifications:

  • Previous experience as a Field Application Scientist or in customer-facing roles in the life science industry.
  • Experience in Spatial Genomics or single-cell sequencing.
  • Having experience in coordinating the logistics and commercial arrangements of life science products from China to India is considered advantageous.


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