Life Science Product Specialist
2 days ago
Key Responsibilities:
As a Field Application Scientist with BGI Group, you will play a crucial role in supporting customers daily, delivering trainings at customer sites, and providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will serve as a key contact, collaborating with in-house Technical Support to address issues and maintain customer relationships.
Key Objectives:
- Ensure rapid adoption and maximum customer success with BGI STomics products.
- Provide expert knowledge and guidance on Spatial Genomics technology and software.
- Develop and deliver training programs to enhance customers' skills and knowledge.
- Identify and document customer issues, complaints, or concerns, and communicate them to management.
Required Skills and Qualifications:
- BS and above with approx. 2-4 years of life science industry experience, or Ph.D. in the field of Molecular Biology, Genetics, Biochemistry or chemistry.
- Deep understanding of the local culture, language, and life science business practices.
- In-depth knowledge and experience on life science products logistics and commercial arrangement to India, including but not limited to order process, customs clearance, risk management, regulatory compliance.
- Comfortable working in a customer-facing environment.
Preferred Qualifications:
- Previous experience as a Field Application Scientist or in customer-facing roles in the life science industry.
- Experience in Spatial Genomics or single-cell sequencing.
- Having experience in coordinating the logistics and commercial arrangements of life science products from China to India is considered advantageous.
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