Night Shift Travel Planner
3 days ago
We are a leading travel agency with a commitment to exceptional customer service and seamless travel planning. Our team specializes in creating customized travel experiences for clients around the globe.
Job OverviewWe are seeking a motivated and customer-focused Travel Coordinator to join our night shift team. This role will cater to our clients in different time zones, ensuring 24/7 support and seamless travel arrangements.
Key ResponsibilitiesClient Interaction:
- Communicate with clients via phone, email, and chat to understand their travel needs and preferences.
- Provide real-time support for inquiries, bookings, and travel modifications.
Itinerary Planning:
- Research, design, and customize travel itineraries based on client requirements.
- Ensure itineraries align with budgets, preferences, and timelines.
Booking Management:
- Coordinate and confirm travel arrangements including flights, hotels, transportation, and activities.
- Manage last-minute changes and cancellations while minimizing inconvenience to clients.
Issue Resolution:
- Address and resolve travel-related issues promptly and efficiently during the shift.
- Collaborate with vendors and internal teams for quick problem resolution.
Documentation & Reporting:
- Maintain accurate records of bookings, client interactions, and vendor communications.
- Prepare daily shift reports for handover to the next team.
Estimated Salary: ₹25,000 - ₹40,000 per month, depending on experience and qualifications. We offer a competitive salary, along with opportunities for growth and professional development within our company.
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