
Chief Customer Experience Officer
2 weeks ago
Unlock Your Potential
Customer Service Manager Role
We're seeking an experienced professional to lead our customer service team in Pune, ensuring timely completion of assigned tasks and providing exceptional service to clients.
Key Responsibilities:
- Manage customer service for Sales and Nomination shipments in Pune
- Ensure adherence to toll compliance regulations
- Maintain data quality and avoid operational delays
- Develop and implement strategies to improve customer satisfaction through quality service
- Collaborate with cross-functional teams to resolve issues and drive business growth
Requirements:
Any graduate with about 7-12 years of experience in a customer-facing role. Strong leadership and communication skills are essential.
About You:
You'll thrive in this role if you're passionate about delivering exceptional customer experiences and driving business results. If you have a proven track record of success in customer-facing roles, we'd love to hear from you
What Moves You:
At Toll, you'll be part of a dynamic organization that's dedicated to moving the world forward. We're committed to helping businesses thrive by providing innovative logistics solutions.
Our Culture:
We value collaboration, innovation, and customer satisfaction above all else. Our employees are empowered to make decisions, take ownership, and grow professionally in a fast-paced environment.
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