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Voice Support Team Lead Position
1 week ago
Demographic HR Services is committed to delivering unparalleled customer experiences through our teams of skilled professionals. We're now hiring for a Team Leader position to join our voice-based international process team.
Key ResponsibilitiesIn this role, you'll be responsible for:
- Handling inbound and outbound customer calls with expertise
- Resolving complex customer queries and concerns
- Maintaining high levels of customer satisfaction
To excel in this position, you should have:
- 1-2 years of experience as a Team Leader in a customer service voice environment
- International BPO experience in a voice process setting
- Strong communication and problem-solving skills
As a valued member of our team, you'll enjoy:
- A competitive salary package
- Opportunities for career growth and development
- A supportive and dynamic work environment
- Comprehensive health benefits
