International Voice process opening in a leading MNC Noida

2 weeks ago


Noida, Uttar Pradesh, India 2coms Full time
Hiring for leading MNC at Noida location for experience customer support candidates, Salary upto lpa
Job role:
Should be able to communicate in English as this job profile involves interaction with customers from North American, Canadian & UK.  Handling customer queries / request and complaints over the call Analyze and process transactions accurately & on time.  Document all transactions completed in a day.  Make significant contribution towards collecting metrics on processes.  Collaborate with the team to achieve common goals.  Communicate with internal and external customers to resolve issues, questions and concerns swiftly. 

Requirements

· Minimum qualification - Graduate in any discipline
· 1 to 5 yrs of work experience in Voice. Preferable voice exp. In finance.
· Excellent communication skills and strong command over English language.
· Excellent Customer Service Skills.
· Willing to work in a shift based work schedule.
· Excellent Analytical ability, Logical approach towards problem solving

Benefits

PF/Medical coverage
IJP - oppurtunity to get promotion internally
Both ways cab facility


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