Team Lead
2 weeks ago
Team Lead - Insurance Operations
Greetings From 2COMS Group
Location: Delhi / Noida
Experience: 1+ years
Job Expectations:
- Proficient in English communication for interacting with customers from North American, Canadian & UK.
- Accurately analyze and process transactions within specified timelines.
- Document all completed transactions daily.
- Contribute significantly to collecting metrics on processes.
- Foster positive and cooperative working relationships with all team members.
- Collaborate with the team to achieve common goals.
- Swiftly resolve issues, questions, and concerns of internal and external customers.
- Continuously upgrade skills and be open to taking on new/additional responsibilities.
- Minimum qualification - Graduate in any discipline.
- 8+ years of work experience in Voice, preferably in finance.
- Excellent communication skills and strong command over the English language.
- Outstanding customer service skills.
- Willingness to work in a shift-based schedule.
- Excellent analytical ability and logical approach to problem-solving.
Requirements Requirements:
- Graduation in any discipline
- 8+ years of voice work experience, preferably in finance
Requirements
· Minimum qualification - Graduate in any discipline 8+ yrs of work experience in Voice. Preferable voice exp. In finance. · Excellent communication skills and strong command over English language. · Excellent Customer Service Skills. · Willing to work in a shift based work schedule. · Excellent Analytical ability, Logical approach towards problem solving
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