
Retail Business Development Manager
2 weeks ago
Job Overview
We are seeking a highly skilled and experienced Retail Operations Manager to lead our retail business. As a pioneering organization, we partner with top brands to drive growth and success.
The successful candidate will be responsible for developing and implementing comprehensive operational strategies aligned with Brand's retail objectives. This includes process optimization, revenue strategy, team leadership, compliance, technology integration, performance metrics, and customer delight.
Key Responsibilities
- Operational Strategy: Develop and implement comprehensive operational strategies to achieve targets.
- Process Optimization: Identify opportunities for process improvement to enhance overall efficiency. Champion all Systems, Processes, Policies, and Business ensuring adherence.
- Revenue Strategy: Analyze market trends and identify new business propositions for expanding new stores. Map the current market situation, benchmark with competition to identify gaps.
- Team Leadership: Provide strong leadership to the store operations team, fostering a positive and collaborative work environment. Ensure team members are trained and equipped to deliver excellent customer service.
- Compliance: Ensure compliance with industry regulations and health and safety standards. Implement and monitor loss prevention measures.
- Technology Integration: Leverage technology solutions to enhance operational efficiency, including point-of-sale systems, inventory management tools, and other relevant technologies.
- Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess and improve the effectiveness of business operations.
- Customer Delight: Focus on creating seamless processes and a customer-centric approach to enhance overall customer experience.
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