IT Lifecycle Management Specialist

23 hours ago


Dindigul, Tamil Nadu, India beBeeOnboarding Full time ₹ 8,64,000 - ₹ 12,12,000
Job Title: L1 Support Engineer Onboarding

This role ensures secure and efficient user lifecycle management while supporting day-to-day IT operations.

The ideal candidate will have a working knowledge of Google Workspace, Slack administration, Jira ticketing systems, and basic experience with license management across multiple SaaS products.

Key Responsibilities:

  • Execute onboarding and offboarding procedures for users across customer environments.
  • Create, modify, and deactivate user accounts in Google Workspace.
  • Manage user and channel access in Slack, including permissions and integrations.
  • Handle user provisioning tasks in Jira and other ITSM ticketing tools.
  • Assign and remove user licenses across multiple SaaS applications (e.g., Google Workspace, Slack, Zoom, Office 365).

Required Skills & Qualifications:

  • 6 months–2 years of experience in IT support, onboarding/offboarding, or helpdesk roles.
  • Basic understanding of Google Workspace (Gmail, Drive, Calendar, Admin Console).
  • Working knowledge of Slack user and workspace administration.
  • Familiarity with Jira or equivalent ticketing systems.
  • Basic knowledge of license management across common SaaS platforms.


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