Technical Support Specialist

1 week ago

Aligarh, Uttar Pradesh, India beBeeHelpdesk Full time ₹ 4,00,000 - ₹ 8,00,000

We are seeking a skilled Junior IT Professional to join our team.

Key Responsibilities:
  • Offer first-level technical assistance to end-users via phone, email, and in-person.
  • Assess and qualify the request.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Support the installation, configuration, and maintenance of computer systems and peripherals.
  • Process and execute demands/resolve incidents following established procedures.
  • Record, track, and document incidents/service requests using the ticketing system.
  • Ensure timely resolution of incidents in accordance with service level agreements (SLAs).
  • Evaluate complex issues and escalate them to senior technicians or other relevant teams when necessary.
  • Provide adapted responses to user demands and needs.
  • Communicate effectively with users to understand their technical issues and offer clear instructions and solutions.
Required Skills and Qualifications:
  • A basic understanding of computer hardware, software, and networking concepts with up to 6 months of experience.
  • Familiarity with Windows and/or Mac operating systems.
  • Knowledge of common office software applications, such as Microsoft Office Suite.
Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Customer-oriented with a friendly and patient demeanor.

  • Technical Support Specialist

    2 weeks ago

    Aligarh, Uttar Pradesh, India beBeeSupportSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support Specialist">Job Description:We are seeking a seasoned IT professional to join our team as a Technical Support Specialist. This role requires expertise in handling complex technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents.Key Responsibilities:Handle escalated technical issues from...

  • Technical Support Specialist

    2 weeks ago

    Aligarh, Uttar Pradesh, India beBeeTechnician Full time US$ 50,000 - US$ 90,000

    Effortless travel solutions cater to your needs.We are seeking a skilled IT Support Specialist to join our team. The successful candidate will provide technical assistance, manage desktop computers, troubleshoot issues, support printers, and conduct computer repairs.Key ResponsibilitiesManage desktop computers and resolve technical issues promptly.Support...

  • Technical Support Specialist

    2 weeks ago

    Aligarh, Uttar Pradesh, India beBeeIT Full time US$ 40,000 - US$ 70,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have excellent technical skills, strong problem-solving abilities, and excellent communication skills.Key Responsibilities:Provide technical support for end-users, troubleshooting hardware, software,...

  • Technical Support Specialist

    1 week ago

    Aligarh, Uttar Pradesh, India beBeeHelp Full time ₹ 9,00,000 - ₹ 12,00,000

    IT Help Desk Specialist Level 2 RoleExperienced Help Desk Specialists are required to troubleshoot and configure devices across Windows, Mac, and cloud environments for clients and end-users.Key Responsibilities:Provide technical support resolving complex issues related to Windows, Mac OS, networking, hardware, and software configurations.Troubleshoot and...

  • Technical Support Specialist

    1 week ago

    Aligarh, Uttar Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 20,00,000

    Job OpportunityWe are seeking a skilled Technical Support Specialist to join our team.This position involves providing technical assistance and problem resolution services to customers.About the RoleIn this role, you will be responsible for troubleshooting and resolving complex technical issues related to computer systems and software.You will need to...

  • Technical IT Support Specialist

    1 week ago

    Aligarh, Uttar Pradesh, India beBeeITSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a highly skilled IT Support Specialist to provide technical assistance and resolve issues efficiently.About the Role:This role involves providing initial support to end-users, logging, categorizing and prioritizing incoming IT tickets in our system.The successful candidate will troubleshoot hardware, software, application, and network...

  • Technical Support Leadership Specialist

    1 week ago

    Aligarh, Uttar Pradesh, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Information Technology Support Leadership RoleThe role of the IT Service Desk Supervisor is to provide strategic oversight in the daily operations of our global Service Desk. This position offers frontline leadership for a team of technical specialists delivering 24x7 support to users.This role combines technical expertise with people leadership,...

  • Leading Technical Support Specialist

    1 week ago

    Aligarh, Uttar Pradesh, India beBeeTechnical Full time ₹ 12 - ₹ 15

    Job Title: Technical Support SpecialistLocation: Nationwide (Flexible Working Arrangements)Experience Level: Mid-level Professional (3 to 8 years)Shifts: Flexible ShiftsKey Skills:Architecture Principle DesignSoftware Engineering and Design ArchitectureTechnical TroubleshootingJob ResponsibilitiesThe ideal candidate will have experience in Veeva Vault and...

  • Technical Support Operations Specialist

    2 weeks ago

    Aligarh, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Description:This role offers a unique opportunity to bridge the gap between technical knowledge and business operations. As a specialist in customer support, you will play a critical part in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with clients.Key Responsibilities:Resolve...

  • Technical Support Professional

    1 week ago

    Aligarh, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 7,50,000 - ₹ 12,00,000

    Technical Customer Support Lead">We are seeking a highly motivated individual to join our team as a Technical Customer Support Specialist.">As a Technical Customer Support Specialist, you will be responsible for leading customer support efforts and providing exceptional technical support to clients.">You will work closely with cross-functional teams to...