Customer Experience Platform Leader

Job Title:Customer Support Leader About Our BusinessOur business is a leading WhatsApp-based marketing and engagement platform empowering businesses to grow their revenues via the app.400+ crore WhatsApp messages exchanged yearly between businesses and users via our platformTrusted by top brandsBusinesses drive 25–80% of revenues using our platformBacked...

Brand Strategy Leader JobScale startups and drive growth by prioritizing customer-centric strategies.About the OpportunityA tech-driven platform empowers local farmers and urban consumers with fresh, traceable produce delivery.Key Responsibilities:Analyze customer behavior, preferences, and purchase drivers for informed product development.Launch and scale...

Ecomous is a D2C brands accelerator with exciting brands across various niches.Job OverviewWe are seeking an experienced professional to lead our customer interactions, issue resolution, and feedback collection processes. This role will be instrumental in driving customer satisfaction through seamless logistics and order management.Excellent problem-solving...

Product Support LeadWe are seeking a highly skilled Product Support Lead to join our team.Job Description:The Product Support Lead will oversee and optimize support operations to ensure customer satisfaction. This involves proactive problem-solving, efficient resolution of escalated issues, and continuous improvement based on data-driven insights.Key...

As a seasoned leader, you will be responsible for overseeing the Operations department and ensuring customer satisfaction. Your responsibilities include coordinating with cross-functional teams to meet timelines and quality standards.Key areas of focus:Own the end-to-end customer experience from project inception to deliveryAct as a point of escalation for...

Leading Retail Sales and Customer ExperienceFoster growth and deliver exceptional customer experiences as a pivotal retail leader. Oversee daily store operations, manage inventory levels, and guide a talented sales team.Daily Store Operations:Maintain a clean and visually appealing store environment at all times.Monitor and optimize product availability to...

Job OverviewThe ideal candidate is passionate about delivering exceptional customer experiences and proactively resolving issues.We seek a skilled professional to handle customer inquiries, provide product information, and ensure seamless communication with internal departments.Communicate with customers via phone and chat to understand their needs and offer...

We are seeking an experienced Cloud Data Migration Leader to join our team for a Cloud Data Modernization project. The successful candidate will be responsible for managing and leading the migration of an on-premises Enterprise Data Warehouse (SQL Server) to a modern cloud-based data platform utilizing Azure Cloud data tools and Snowflake.This platform will...

Key ResponsibilitiesWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate.The ideal candidate will have excellent communication skills, be able to work well under pressure and possess a strong problem-solving attitude.Respond to Customer Queries:Respond promptly and clearly to customer queries...

Customer Experience ChampionJob Summary:We seek an exceptional individual to join our team as a Customer Experience Executive. This key role requires a strong passion for delivering exceptional customer service and building lasting relationships with our valued customers.As a Customer Experience Executive, you will be responsible for responding promptly and...