
Customer Experience Representative
7 hours ago
The ideal candidate is passionate about delivering exceptional customer experiences and proactively resolving issues.
We seek a skilled professional to handle customer inquiries, provide product information, and ensure seamless communication with internal departments.
- Communicate with customers via phone and chat to understand their needs and offer solutions.
- Provide accurate and timely information about products, pricing, and availability.
- Collaborate with internal teams to maintain high-quality customer service standards.
- Maintain accurate records in various platforms.
Requirements:
- A minimum of 1+ years' relevant work experience.
- Excellent phone etiquette, verbal, written, and interpersonal skills.
- Ability to multitask, prioritize, and manage workload effectively.
Responsibilities include delivering outstanding customer service, meeting customer needs, and maintaining a positive and professional attitude in all interactions.
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