
Customer Service Representative
23 hours ago
Job Overview:
- We are seeking a highly motivated and customer-focused Customer Service Representative to join our team.
- Provide exceptional customer service through various communication channels, including phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with internal teams to resolve customer complaints and improve overall customer satisfaction.
- Meet or exceed performance targets and quality standards.
- Any bachelor's degree holder is welcome.
- Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns.
- Adaptive to the project environment & execute the tasks independently.
- Quick learner with the ability to handle calls independently.
- Willing to work 6days with flexible week-off with Shift timings covering 24/7.
- The associates deployed as a part of this engagement must be equipped to provide support in English, Hindi and Kannada.
- Excellent verbal and written communication skills in English, Hindi and Kannada are essential.
- Good communication and analytical skills.
- Basic Knowledge in MS Excel.
- Competitive compensation package.
- Opportunities for growth and career advancement.
- Collaborative and dynamic work environment.
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