Operations Leader

1 week ago

Kanpur, Uttar Pradesh, India beBeeoperations Full time ₹ 1,50,00,000 - ₹ 1,80,00,000
Job Title:

Operations Manager

About the Role:

This is an exciting opportunity for a skilled and experienced professional to lead the operations of a shared services center. The successful candidate will be responsible for ensuring accurate, timely, and efficient delivery of finance-related services to multiple African markets.

The ideal candidate will have a proven track record in managing large-scale operations, with expertise in audit, tax, and financial control across African markets. They will also possess strong leadership skills, excellent communication abilities, and a strategic mindset.

Key Responsibilities:

  • Lead and manage the outsourced India-based shared services center, ensuring high-quality operational delivery of core finance processes.

  • Drive process standardization, automation, simplification, and continuous improvement initiatives to enhance service quality and cost efficiency.

  • Establish robust KPI dashboards and governance routines, monitoring on a regular basis, including SLAs to drive compliance to agreed metrics and hold outsourced vendors accountable for high levels of service delivery and stakeholder satisfaction.

  • Establish clear ways of working and ownership of processes to strengthen compliance and audit readiness.

  • Build strong relationships and collaborate closely with country finance and operations teams across Africa, including regional financial controllers to align shared services support with local requirements.

  • Manage vendor relationships and third-party service providers supporting shared services.

  • Build, develop, and lead a high-performing team within the Shared Services center and ensure succession planning.

  • Oversee statutory and internal audits, tax filings, and regulatory reporting for the vertical.

  • Coordinate with external auditors, tax advisors, and regulatory bodies to facilitate audits.

  • Implement risk management frameworks.

  • Stay updated on regulatory changes and ensure timely adaptation of policies and procedures.

  • Establish a culture of accountability, continuous improvement, and service excellence.

Financial Control & Reporting:

  • Manage financial control processes, including month-end close, consolidation, reporting, budgeting, and forecasting for the business vertical.

  • Ensure accuracy, completeness, and timeliness of financial statements in line with IFRS and company policies.

  • Support the Head – Finance for the vertical in financial analysis and business performance management.

  • Coordinate with country finance teams to ensure consistency and integrity of financial data.

  • Drive process improvements in financial operations and reporting systems.

Educational Qualification:

  • Chartered Accountant (CA), CPA, ACCA, or equivalent professional qualification.

  • Proven track record in managing large, shared-services operations, ideally in a multi-country environment.

  • Strong expertise in audit, tax, and financial control across African markets.

  • Proficiency in ERP systems and shared services technologies and process automation.

  • Minimum 15 years of leadership experience in finance, shared services, preferably in automotive distribution or related sectors.

Competencies:

  • Strategic and analytical thinker with a focus on operational excellence.

  • Experience working in a matrix organization with cross-border reporting lines.

  • High resilience, problem-solving ability, and drive to change in complex, pressurized environments.

  • Excellent communication and stakeholder engagement skills, comfortable interacting with senior leadership and international teams.

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