Hotel Reservation Coordinator
6 days ago
Job Summary
We are seeking a detail-oriented and customer-focused Hotel Reservation Coordinator to join our team at Career Craft Consultants.
About the Role
This is an excellent opportunity for a motivated and organized individual to work in a dynamic environment and develop their skills in hotel reservations and customer service.
Key Responsibilities
- Process and manage hotel reservations, including room assignments, rate quotations, and special requests.
- Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
- Collaborate with the front office team to ensure seamless room assignments and guest satisfaction.
- Assist with statistical reporting and analysis to improve hotel operations.
Requirements
To be successful in this role, you will require:
- A minimum Higher School Certificate (HSC)
- At least 1-2 years of experience in a similar role in a hotel environment
- Excellent communication and interpersonal skills
- A positive attitude and strong analytical capabilities
What We Offer
As a valued member of our team, you will have the opportunity to grow and develop your skills in a supportive and dynamic environment.
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