Operations Leader for Large-Scale Insurance Transformation

21 hours ago


Kota, Rajasthan, India beBeeInsurance Full time ₹ 1,20,00,000 - ₹ 4,50,00,000

We are seeking a seasoned operations leader to oversee large-scale insurance operations and drive transformation.

The ideal candidate will have deep domain knowledge in insurance and/or BFSI, with a strong track record of operational leadership and client engagement across global markets.

Key Responsibilities
  • Lead delivery across multiple accounts, managing a span of 2000-3000 FTEs.
  • Drive operational strategy, ensuring performance excellence, compliance, and client satisfaction.
  • Own financial metrics and deliver on growth, profitability, and efficiency.
  • Build and maintain strong relationships with clients and stakeholders.
  • Lead digital and tech-enabled transformation initiatives.
  • Manage global transitions and implement governance models.
  • Inspire, coach, and grow large teams; promote a culture of accountability and innovation.

The right candidate will have:

  • 15+ years of experience in insurance (P&C preferred), BFSI, or related domains, with senior leadership experience.
  • Global Exposure: Experience with US/NA clients; understanding of regulatory and market dynamics.
  • Leadership: Proven ability to manage high-scale delivery organizations.
  • Transformation: Hands-on with automation, tech-led transformation, and process reengineering.
  • Financial Acumen: Strong financial management and budget oversight experience.
  • Stakeholder Management: Strong executive presence and experience managing multiple client and internal stakeholders.
  • Operational Excellence: Knowledge of compliance, quality, and governance best practices.
Preferred Background
  • Experience with large global service providers or captives in insurance/BFSI.
  • Exposure to complex organizational structures and global delivery environments.

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