Enterprise Client Service Representative

15 hours ago

Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 11,20,000
Job Title:

Client Support Specialist

","About the Role:","

We are seeking an accomplished Client Support Specialist to fill this key position.

","Main Responsibilities:","
  • Client Engagement & Support:","

Act as the primary point of contact for client inquiries, providing timely and professional responses.

","Relationship Management:","

Build strong relationships with client stakeholders, ensuring satisfaction and long-term engagement.

","Documentation & Reporting:","

Maintain accurate records of client interactions, issue resolutions, and support tickets.

","Collaboration:","

Partner with product managers, engineers, and sales teams to deliver client success.

","Requirements:","
  • Bachelor's degree in Business, Computer Science, or related field.","
  • 2+ years of experience in client support, technical support, or customer success, preferably in SaaS, AI, or enterprise technology.","
  • Strong understanding of enterprise software and ability to learn technical details quickly.","
  • Excellent communication, problem-solving, and relationship-building skills.

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