
Strategic Process Enhancement Leader
1 week ago
We are seeking a Process Optimization Specialist to join our team. The ideal candidate will have a proven track record of implementing process improvements and driving operational excellence.
Key Responsibilities:Process Improvement & Transformation- Apply Lean/Six Sigma methodologies to improve performance, reduce waste, and enhance productivity.
- Lead transformational initiatives to adapt operations in line with evolving industry trends.
- Define, optimize, and maintain end-to-end processes to ensure maximum efficiency.
- Prioritize, scope, and execute high-impact improvement projects, ensuring delivery within defined benefits.
- Lead cross-functional teams to map current processes, identify gaps, and implement improvement roadmaps.
- Build and maintain relationships across functions to identify improvement opportunities.
- Partner with IT to align on technology needs for process optimization.
- Define and monitor Key Performance Indicators (KPIs) to measure process efficiency.
Requirements:
- Education: Bachelor's Degree required; MBA preferred.
- Certification: Certified Six Sigma Black Belt (mandatory).
- Experience:
- Minimum 8 years' experience in Service Excellence, Quality, or Process Improvement roles.
- Proven expertise in project management, Six Sigma/Lean initiatives, and continuous improvement.
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