Senior Branch Director

5 days ago

Solapur, Maharashtra, India beBeeClusterManager Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Cluster Manager

We are seeking a highly skilled and experienced Cluster Manager to oversee and manage a group of branches or units within a defined geographic region.


About the Role:The Cluster Manager is responsible for providing leadership, ensuring alignment with corporate vision and goals, and driving business development across all branches in the cluster. This role requires a strong understanding of sales strategies, business development, and operational management.
Main Responsibilities:
  • Lead and manage a team of branch managers, ensuring alignment with corporate vision and goals.
  • Provide guidance, support, and mentorship to branch managers to achieve their respective branch targets and ensure smooth operations.
  • Conduct regular performance reviews for branch managers, providing constructive feedback and setting performance goals.
  • Identify training and development opportunities for branch managers and staff to improve skills and overall performance.

Sales and Business Development:This role involves overseeing sales strategies for each branch within the cluster, ensuring all branches achieve their sales targets and contribute to overall cluster performance. The successful candidate will drive business growth by identifying new opportunities, expanding market share, and fostering relationships with key clients and customers.
Operational Excellence:The Cluster Manager will oversee the operational activities of each branch in the cluster, ensuring that operational standards and procedures are followed. They will ensure consistency in branch operations, including customer service, inventory management, compliance, and adherence to company policies.
Customer Relationship Management:The successful candidate will ensure that all branches in the cluster provide excellent customer service, addressing and resolving any customer complaints or concerns. They will build and maintain strong relationships with key clients and partners to improve customer satisfaction and loyalty.
Financial Management:The Cluster Manager will oversee the financial performance of all branches within the cluster, ensuring that branches meet their revenue and profitability targets. They will manage budgets for the cluster, ensuring efficient use of resources and compliance with corporate financial guidelines.
Compliance and Risk Management:The Cluster Manager will ensure that all branches in the cluster comply with legal, regulatory, and corporate policies. They will implement risk management procedures and ensure that branches follow security protocols, health and safety standards, and other compliance requirements.
Reporting and Analysis:The successful candidate will provide regular reports to senior management on the performance of each branch within the cluster, including sales, customer service metrics, and operational issues. They will analyze performance data, identify trends, and develop action plans to address areas for improvement.
Qualifications:The ideal candidate will have a Bachelors degree in Business Administration, Management, Sales, or a related field. An MBA or additional certifications in management, sales, or operations is a plus. They will also have a proven track record of achieving sales targets, managing budgets, and driving business growth across multiple units or locations.
Skills:The successful candidate will possess strong leadership, management, and team-building skills. They will also have excellent communication, negotiation, and interpersonal skills. In-depth knowledge of sales strategies, business development, and operational management is essential.
Personal Attributes:The ideal candidate will be results-driven, with a focus on achieving targets and operational excellence. They will have strong problem-solving skills and attention to detail, as well as high levels of initiative, self-motivation, and the ability to work independently and under pressure.

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