Operational Director

2 weeks ago

Solapur, Maharashtra, India beBeeProperty Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Property Manager

At goSTOPS, we aspire to provide young travelers with safe and social spaces at prices that won't break the bank. Our hostels are designed to be the perfect stop before you go.

Overview of the Position:

We are seeking an experienced and dynamic General Manager (Branch Level) to oversee the operations, strategy execution, and team management at the branch level. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business targets across our properties.

Key Responsibilities:

  • Develop and execute branch-level operational strategies in alignment with the company's vision and goals.
  • Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
  • Monitor branch performance metrics and implement improvements to achieve business objectives.
  • Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
  • Foster a culture of collaboration, accountability, and high performance.
  • Ensure exceptional guest experiences by upholding our service standards and addressing feedback proactively.
  • Manage relationships with key vendors and service providers to ensure timely and cost-effective service delivery.
  • Coordinate with internal and external stakeholders to streamline operations and resolve bottlenecks.
  • Oversee property budgets, monitor expenditures, and ensure adherence to financial plans.
  • Identify opportunities for improving property performance and guest occupancy rates.

Qualifications and Requirements:

We are looking for an individual with:

  • Proven experience of 4-5 years in hospitality management, with a focus on multi-property or branch-level operations.
  • Strong leadership and team management skills with the ability to handle large and diverse teams.
  • Excellent problem-solving, decision-making, and conflict-resolution abilities.
  • Financial acumen with experience in budgeting, cost control, and P&L management.
  • Exceptional communication and interpersonal skills for effective guest, team, and vendor interactions.
  • A bachelor's or master's degree in Hospitality Management, Business Administration, or a related field is preferred.

What We Offer:

As a valued member of our team, you will enjoy:

  • A competitive salary package with Performance Linked Incentives (PLI).
  • Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).
  • Complimentary accommodation at the property.
  • Opportunities to work with a growing organization and make a significant impact in the hospitality sector.
  • Exposure to operations across pan-India properties and involvement in strategic decision-making.

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