
Corporate Training Professional
2 days ago
This position involves crafting a suite of training programs and materials for sales and customer success teams to enhance their proficiency.
- Design and implement an effective Learning Management System to optimize training efficiency.
- Develop and maintain high-quality training content, including instructional videos, user manuals, and cheat sheets.
- Conduct engaging training sessions on various topics and create informative product explanation videos as well as soft skills development materials.
- Assess past customer history and incorporate relevant data into training scenarios to increase practical understanding.
- Collaborate with different teams to identify training needs and gaps, gather feedback to continuously improve training materials.
The ideal candidate will possess 2-5 years of experience in developing training programs within a sales or customer service organization, with expertise in creating interactive and informative training content.
Key Responsibilities:
- Training Program Development
- Learning Management System Design
- Content Creation and Maintenance
- Training Session Conducting
- Collaboration and Feedback
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