Corporate Training Professional

5 days ago


Guntur, Andhra Pradesh, India beBeeTraining Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Overview

This role is responsible for developing, implementing, and overseeing training programs across multiple hotel properties to ensure consistent service excellence.

The Learning and Development Manager partners with hotel leadership teams to identify training needs, create property-specific learning strategies, and equip team members with the skills necessary to deliver exceptional guest experiences.

Key Responsibilities:
  • Design and develop core training programs for onboarding, brand standards, guest service, compliance, and operations.
  • Customize training content to reflect the needs and culture of each property while maintaining brand alignment.
  • Implement blended learning strategies including in-person, on-the-job, virtual, and e-learning formats.
  • Ensure consistency in training quality across all properties.
  • Conduct training needs assessments in collaboration with hotel department heads and HR teams.
  • Monitor and analyze performance data, guest feedback, and quality audit scores to identify training gaps and improvement areas.
  • Develop targeted learning solutions based on business objectives and performance outcomes.
  • Deliver leadership development programs for supervisors, managers, and high-potential team members.
  • Coach hotel leadership teams on training techniques, team engagement, and performance management.
Qualifications:
  • Bachelor's degree in Human Resources, Hospitality Management, or related field.
  • Minimum 3-5 years of experience in a training role within the hospitality industry.
  • Experience with Learning Management Systems (LMS) and e-learning platforms is an asset.
Skills & Competencies:
  • Strong presentation, facilitation, and communication skills.
  • Ability to design engaging and impactful training content.
  • Culturally sensitive with the ability to work across diverse teams.
Requirements:
  • Willingness to travel regularly between assigned hotel locations.
  • Flexible schedule to accommodate training across various shifts.


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