
Head of Retail Operations Lead
1 day ago
About the Role:
The Head of Retail Operations will be responsible for driving business performance, profitability, and growth in retail. This role involves leading franchise operations, identifying new store locations, ensuring operational excellence, and building a high-performing retail team.
This position requires strong expertise in retail management, franchise relations, property negotiations, and market analysis. The ideal candidate will have a Bachelor's or Master's degree in Business Administration, Retail Management, or a related field.
Key Responsibilities:
- Foster a customer-centric culture across retail outlets.
- Drive revenue growth, cost optimization, and profitability.
- Set performance benchmarks and regularly review KPIs.
- Negotiate and finalize property lease agreements and franchise contracts.
- Oversee day-to-day retail operations across all stores.
Qualifications & Skills:
- Bachelor's or Master's degree in Business Administration, Retail Management, or related field.
- 8+ years of experience in retail operations, with at least 5 years in a leadership role.
- Strong background in franchise management and property acquisition.
- Proven ability in team handling, business expansion, and operational excellence.
- Strong analytical, negotiation, and decision-making skills.
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