Retail Business Transformation Lead

15 hours ago

Kozhikode, Kerala, India beBeeTransformation Full time ₹ 15,00,000 - ₹ 20,40,000

Job Title: Retail Business Transformation Lead

  • This is a dynamic and results-driven role that leads business transformation initiatives across retail operations.
  • You will bridge the gap between business needs and technology solutions, driving customer engagement, operational efficiency, and process improvements.
Key Responsibilities:
  • Business Engagement & Discovery:
    • Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs.
    • Translate business requirements into functional specifications.
  • Technical Fit:
    • Translate the functional specifications derived from the workshop to a technical fit document.
    • Identify & highlight feature/reporting/dashboarding gaps.
    • Collaborate with technical teams to configure and deploy systems aligned with business goals.
  • Stakeholder Collaboration:
    • Act as a trusted advisor to marketing, operations, and IT teams.
    • Ensure alignment between business strategy and technology roadmap.
  • Effective Onboarding:
    • Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences etc).
    • Train super users of our clients on the platform.
    • Explain the support mechanism and set cadences for support / business related queries.

Required Skills & Qualifications:

  • 5+ years of experience in retail consulting, business analysis, or solution delivery.
  • Strong understanding of retail operations: POS, loyalty, CRM, inventory, and customer experience.
  • Knowledge of Marketing Automation tools & how they function.
  • Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred.
  • Excellent communication, stakeholder management, and presentation skills.
  • Ability to work in fast-paced, client-facing environments.

Preferred Qualifications:

  • Experience with omnichannel retail transformation projects.
  • Knowledge of cloud platforms (Azure, AWS, GCP) and API integrations.

About Algonomy:

Algonomy helps consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain.

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