Senior Client Relationship Manager

24 hours ago

Hyderabad Secunderabad Telangana, India beBeeClientAdvocate Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description","

This role involves leading engagement with existing customers and overseeing customer relationship management, revenue growth and differentiating Virtusa from the competition.

As a client advocate, you will work with internal departments to ensure that client needs are understood and satisfied. Responsibilities include developing and executing account strategy for long-term profitable growth, positioning Virtusa as a thought partner and business leader within the client.

  • Identify key and large deal opportunities and involve the right teams to position Virtusa's credentials, assets, and value to the client and qualify, prioritize, and assign opportunities to deliver the highest percentage of wins.
  • Cultivate long-term client relationships and aim to broaden Virtusa's relationship footprint with key clients within the account to maximize growth; invest time in creating client advocates for Virtusa by going above and beyond in relationship development.
  • Stay updated with industry trends, market dynamics, and competitive landscape. Leverage this knowledge to identify opportunities for business expansion and differentiation.
  • Provide leadership and coaching to account teams, fostering a collaborative and high-performance culture. Set clear goals, provide regular feedback, and mentor team members to enhance their skills and capabilities.
","Required Skills and Qualifications","

Bachelor's degree required, postgraduate diploma in management or MBA degree preferred. Minimum 15 years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services industry.

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Leading Sales Engagements

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