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Counselling Team Manager
2 weeks ago
- Leading and managing a team of Education Counsellors.
- Driving the team towards achieving sales targets and monthly quotas.
- Monitoring and reporting team productivity and performance on a daily and weekly basis.
- Building and maintaining strong, long-term client relationships.
- Ensuring timely and accurate follow-up with leads and existing clients.
- Overseeing CRM/database usage to track leads, client interactions, and conversion ratios.
- Conducting weekly reporting of team sales goals and performance to upper management.
- Providing training and mentorship to the team to enhance productivity.
- Identifying new sales opportunities and developing client acquisition strategies.
- Addressing client queries efficiently to ensure satisfaction and loyalty.
- Staying updated on all industry trends.
- A proven 5-7 years of experience in leading a counselling/sales team in the education industry.
- Excellent verbal and written communication skills.
- Strong client handling, negotiation, and interpersonal skills.
- Ability to inspire, coach, and lead by example.
- Target-driven mindset with a focus on results.
- Quick learner with the ability to adapt and deliver under pressure.
- Solid knowledge of CRM tools and reporting systems.
- A competitive salary package.
- Opportunities for career growth and development.
- A supportive team culture.
