Upskilling Mentor

1 day ago

Belgaum, Karnataka, India beBeeCareer Full time ₹ 4,00,000 - ₹ 8,00,000
Senior Academic Advisor Role

This is an exciting opportunity to work as a Senior Academic Advisor, guiding prospective learners and their families through our upskilling offerings in domains like digital marketing, design, content strategy, and paid media.

As a key member of our team, you will be responsible for consulting, nurturing, and converting leads using accurate, program-specific knowledge while representing our institution's offerings credibly and persuasively.

Key Responsibilities:
  • Student / Learner Counselling: Counselling sessions for prospective learners (and parents), detailing available upskill courses (e.g., Digital Marketing, SEO, UI/UX Design), certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes. Address queries regarding course tools and software (e.g., SEMrush, Ahrefs, Figma, Canva, Google Ads, Facebook Business Manager), entry-level requirements, and program pathways.
  • Lead Management & Conversion: Manage and nurture inbound leads via phone, email, messaging apps, and in-person consultations. Use consultative, student-first counselling paired with soft closing techniques to meet enrolment targets.
  • Enrolment Goal Fulfilment: Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling. Build trust-based relationships – ensuring prospects have clarity and confidence throughout the admission journey.
  • CRM & Reporting: Accurately document all lead interactions, updating CRM records, lead status, follow-up plans, and outcome updates. Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.
  • Cross-functional Collaboration: Liaise with the marketing and program teams to align on messaging, domain-specific course content, and recruitment strategies.
Required Skills and Qualifications:
  • Bachelor's degree in any discipline from a recognized institution.
  • Exceptional verbal and written communication skills in English and Malayalam.
  • Empathetic, persuasive, and student-oriented counselling approach with strong interpersonal sensitivity.
  • Comfortable in a target-driven environment with an emphasis on process compliance and detail.
  • Freshers are welcome; prior experience in academic counselling, admissions, telesales, or customer-facing roles is advantageous.
Benefits:

As a Senior Academic Advisor, you will enjoy a rewarding career with opportunities for growth and development.

Others:

We offer a competitive compensation package and a dynamic work environment.

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