
Revenue Cycle Manager
2 days ago
Job Overview
","The Director of RCM will lead revenue cycle operations to ensure end-to-end performance for U.S. healthcare clients.",">Key Responsibilities
","- Strategic Leadership",">
- Define the vision for RCM operations, aligning with company growth and client expectations.",">
- Develop policies and workflows to optimize revenue cycle performance.",">
- Partner with U.S. leadership to meet client needs, compliance standards, and performance goals.">
- Operational Management",">
- Oversee daily operations, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.",">
- Implement audit and QA frameworks to monitor accuracy and timeliness.",">
- Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.",">
- Ensure smooth onboarding of new clients and practices into billing workflows.">
- People Leadership",">
- Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.",">
- Build a performance-driven culture with clear KPIs and evaluation frameworks.",">
- Drive recruitment, training, and upskilling initiatives to maintain high-quality output.">
- Client & Stakeholder Engagement",">
- Act as a bridge between U.S. leadership and offshore teams to ensure clear communication.",">
- Participate in client calls, providing updates on revenue performance and denial trends.",">
- Proactively identify client risks and recommend process improvements.">
- Compliance & Process Improvement",">
- Ensure adherence to U.S. healthcare billing regulations and HIPAA compliance.",">
- Monitor payer changes and regulatory updates to update internal SOPs.",">
- Leverage technology to drive efficiency.">
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