ServiceNow Expert Trainer

3 days ago

Aligarh, Uttar Pradesh, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000

Leading ServiceNow Experts are sought after to spearhead comprehensive training programs for aspiring candidates. The ideal candidate will possess profound experience and knowledge in navigating the intricacies of ServiceNow.

Responsibilities
  • Conduct meticulous training sessions across all major ServiceNow modules:
  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • IT Asset Management (ITAM & HAM, SAM, Cloud Insights)
  • Strategic Portfolio Management (SPM / PPM)
  • Governance, Risk, and Compliance (GRC)
  • Security Operations (SecOps)
  • HR Service Delivery (HRSD)
  • Customer Service Management (CSM)
  • Provide module-wise interview question preparation (basic to advanced).
  • Conduct mock interviews simulating real-world interview panels.
  • Guide candidates on resume enhancement, certifications, and career path development.
  • Deliver scenario-based problem-solving and whiteboard practice.
  • Prepare detailed training materials and case studies interview scenario Q&A's.

The successful candidate must have a strong command over real-world implementations, scripting, and integrations. They should have faced and conducted ServiceNow interviews at mid/senior/architect levels. Effective communication and mentoring skills are essential.

Requirements
  • Minimum 10 years of hands-on ServiceNow experience across multiple modules.
  • Deep understanding of real-world implementations, scripting, and integrations.
  • Must have faced and conducted ServiceNow interviews at mid/senior/architect levels.
  • Excellent communication and mentoring skills.
  • ServiceNow certifications preferred (CSA, CAD, CIS in multiple modules).

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